Terms and Conditions | OpalNovas
Effective Date: March 5, 2025
Welcome to OpalNovas. These Terms and Conditions govern your use of our website and services. By accessing or making a purchase on OpalNovas, you agree to abide by these terms. Please read them carefully before using our website.
1. General Use
By using OpalNovas, you agree to:
- Use our website for lawful purposes only
- Provide accurate and complete information when making a purchase
- Not engage in any activity that may harm the website, content, or other users
- Not use automated tools to extract data from our website without permission
We reserve the right to modify or discontinue any part of our website at any time without prior notice.
2. Product Information and Availability
We strive to provide accurate descriptions, images, and pricing for all Samsung smartphones. However, errors may occasionally occur. If a mistake is found:
- We reserve the right to cancel or adjust orders before shipment.
- Product availability is subject to change. If an item is out of stock, we will offer an alternative or issue a full refund.
3. Pricing and Payments
All prices on OpalNovas are listed in U.S. dollars (USD) and may change without notice. Prices do not include taxes, shipping fees, or additional charges, which are calculated at checkout.
We accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
- PayPal: Secure online payments
- Bank Transfers: Available for bulk purchases
- Buy Now, Pay Later: Financing options through select providers
All payments must be completed before an order is processed.
4. Order Processing and Shipping
Orders placed on OpalNovas are processed within 1-3 business days and shipped based on your selected method:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Next-Day Delivery: Available in select areas for an additional fee
Once your order ships, a tracking number will be provided. Shipping delays caused by weather, carriers, or unforeseen circumstances are beyond our control.
For full details, please review our Shipping Policy.
5. Order Cancellations and Modifications
- Orders may be canceled or modified within 24 hours of purchase.
- If an order has already been processed or shipped, it cannot be canceled.
To cancel or modify an order, please contact info@opalnovas.xyz or call 716-362-9461.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return the item within 30 days, provided it is:
- Unused and in its original packaging
- Includes all accessories and documentation
Refunds are issued to the original payment method within 7-10 business days after approval. Customers are responsible for return shipping costs, unless the return is due to an error on our part.
For more details, please review our Refund and Return Policy.
7. Warranty and Customer Support
All Samsung smartphones sold by OpalNovas come with a manufacturer’s warranty. Warranty coverage depends on the model and is handled directly through Samsung or authorized repair centers.
For warranty assistance, please contact our customer support team.
8. Intellectual Property Rights
All content, images, logos, and trademarks on OpalNovas are the property of OpalNovas and may not be copied, distributed, or modified without permission. Unauthorized use of our intellectual property may result in legal action.
9. Limitation of Liability
OpalNovas is not responsible for:
- Indirect or consequential damages arising from product use
- Errors or interruptions on our website
- Third-party links or content found on our site
Customers are responsible for proper installation, activation, and use of purchased smartphones.
10. Google AdSense Compliance
We adhere to Google AdSense policies by ensuring:
- Clear and transparent pricing and policies
- Secure payment and data protection measures
- Accurate product descriptions and order fulfillment
Our website is designed to provide a secure, fair, and trustworthy shopping experience while complying with online advertising regulations.
11. Privacy and Data Protection
We are committed to protecting customer privacy. Any personal data collected during transactions is used strictly for order processing, customer support, and service improvement. We do not sell or share personal data with third parties.
For more details, review our Privacy Policy.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United States and the state of New York. Any disputes arising from purchases made on OpalNovas shall be resolved through negotiation, mediation, or arbitration.
13. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting. Customers are encouraged to review this page periodically for updates.
14. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
📍 Address: 4004 Cameron Road, Buffalo, New York, United States
📞 Phone: 716-362-9461
📧 Email: info@opalnovas.xyz
🌍 Website: OpalNovas
Thank you for choosing OpalNovas! We appreciate your trust and look forward to providing you with the best Samsung smartphone experience. 😊